Friday, July 22, 2011

KISS Principle

Cypress Health Region

CHR management has come up with yet another way to add to the stress of workers who need to call in sick or because of unforeseen situations.

Instead of following established guidelines, some managers demand their staff, while off work, spend their own time dealing with notification matters usually handled by employees actually at work.

Tell this dog why you would insist on employees, off sick or for emergencies, duplicate their efforts by calling not one person but two, and then, to add insult to injury, refuse to provide earned benefits, simply because the managers didn't directly receive their own personalized copy of a detailed message from the employee as to why they are away?

It's another example of the larger problem. By consistently failing to invest in any thought before acting, management will continue to waste valuable time, human and monetary resources in their efforts to back track and cover up, and will ultimately pay an unnecessary penalty, simply because they can't follow the rules.

Employer policies are supposed to be designed for patient and resident safety, and efficient operations. Can someone explain to this dog how stressing out health care employees help patients, residents or the organization?

Thursday, July 14, 2011

This dog can’t help but shake its head…

Cypress Regional HospitalCypress Health Region

As it turns out, the Lab at the hospital was closed down shortly after our eyewitness was able to get their blood drawn on Monday.

If only there was a solution…

Oh but there is.

Hire people full-time permanent.  Value your employees – don’t undercut and disrespect them. 

Allow them the opportunity to work a stable, certain schedule where they can balance work life and family life.

Permanent employment means a lot to a person.

So does respect for their contribution.

This means they can pay their bills, feed their kids and maybe, just maybe save some money for a vacation or maybe even retirement…

To keep facilities open, we must retain good people. 

Wednesday, July 13, 2011

Proudly Announcing: Another Temporary Fix...

Cypress Regional Hospital - Cypress Health Region

Patients wanting to have blood drawn at the Cypress Regional Hospital will likely have to wait a while.

One patient in particular shared her story with the Watch Dog.

Knowing that it can take a bit of time at the lab, she went early to beat the rush.

To her surprise at 7:45 am, there was a massive line up for blood work and only 2 staff in the Lab area.

She decided that maybe coming back during her coffee break would be a better idea...given the wait time.

When she made her way back at 10:30 am, there were signs up saying "WORKING SHORT".

Apparently, those signs work much like mosquito repellent because there was no one there and she was able to get her blood work done.

You would think that there would be a desire to hire full-time permanent staff so this wouldn't be an issue anymore right?

Apparently not.

Of the most recent 10 job postings for Cypress Health Region only 2 permanent positions (1 full-time and 1 part-time) were posted.

The rest - including Part-time Medical Laboratory Techs - were all Temporary positions (3 full-time and 5 part-time).

The Watch Dog wonders whether they have a problem with the certainty & stability attached to a permanent full-time work force.

Your thoughts?