Friday, July 22, 2011

KISS Principle

Cypress Health Region

CHR management has come up with yet another way to add to the stress of workers who need to call in sick or because of unforeseen situations.

Instead of following established guidelines, some managers demand their staff, while off work, spend their own time dealing with notification matters usually handled by employees actually at work.

Tell this dog why you would insist on employees, off sick or for emergencies, duplicate their efforts by calling not one person but two, and then, to add insult to injury, refuse to provide earned benefits, simply because the managers didn't directly receive their own personalized copy of a detailed message from the employee as to why they are away?

It's another example of the larger problem. By consistently failing to invest in any thought before acting, management will continue to waste valuable time, human and monetary resources in their efforts to back track and cover up, and will ultimately pay an unnecessary penalty, simply because they can't follow the rules.

Employer policies are supposed to be designed for patient and resident safety, and efficient operations. Can someone explain to this dog how stressing out health care employees help patients, residents or the organization?

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