Cypress Health Region
– Palliser Regional Care Centre
– Palliser Regional Care Centre
We used to have real good food cooked in our kitchen that filled our building with a pleasant, wonderful just ‘baked’ aroma. Well, no more of that. Now our food is prepared off-site and delivered. It is reheated before it is served.
Food quality is at an all time low. I wouldn’t even dream of feeding this to my pet. There are clumps in the pureed potatoes, meat and vegetables. It looks worse than it smells. We throw out most of it because the residents don’t eat it and I don’t blame them. The food system works so poorly that the food comes out piping hot. Residents have been burned.
When residents lose weight we are instructed to offer them Boost & Ensure…who really would enjoy 6 or 8 servings of this each day…every day, and for the rest of your life? It is certainly not ‘customer’ service at Palliser.
This system of food service is in place in the majority of LTC facilities in Alberta. It is proving to be a miserable failure in all aspects except one...they save a bundle on food, and no longer require Cooks, so save a bundle on wages. Yet Wall and the Health districts INSIST on implementing a system which is not working for the residents (customers). This is how we treat our elderly. I hope the family members are being made aware and are putting up a stink. I would refuse to pay a portion of their monthly bills (set aside for food) until the food improves. As "customers" they can't get up and go to another restaurant, or send it back to the kitchen as inedible...
ReplyDeleteI was just informed the other day that the new kitchen in Maple Creek will be state of the art. I have great fear that the food will soon be cooked in Maple Creek and shipped out to other facilities in the Cypress Health Region. It is my understanding that the staff & people at other locations, such as Shaunavon, have been assured by the employer that there is no intention of getting rid of the home cooking at these other locations. I do NOT trust the people in Swift Current who are making the rules; they have misled the public before. What is stopping them now? The public need to be aware of the risks.
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